To expedite the settlement of disputes and disposal of complaints, the Maharashtra Real Estate Regulatory Authority (MahaRERA) has issued a revised set of guidelines for the Conciliation and Dispute Resolution Forum.

The Maharashtra Real Estate Regulatory Authority (MahaRERA) has released new rules for the Conciliation and Dispute Resolution Forum. This has been done to expedite the hearing and disposal of complaints that MahaRERA refers to the Forum under the Real Estate (Regulation and Development) Act (RERA).

Accordingly, the Forum’s office bearers have to assign complaints to the concerned Conciliation Benches basis the complaint’s seniority. At the initial stage, no more than 10 complaints can be assigned to Conciliation Benches. The first hearing for a complaint is now expected to get conducted within 15 days. The next lot of 10 complaints shall be given after the initial lot of complaints are disposed.

In such referred conciliation complaints, all parties, whether they be home buyers, developers or real estate agents, shall be allowed to get represented by advocates or authorised representatives before the Conciliation Forum. Before this, complainants were not permitted to be represented by advocates in such proceedings.

In case the parties arrive at a mutual agreement, the concerned bench has to refer such complaints back to MahaRERA within a week, together with the signed conciliation terms. A complaint will be treated as disposed or closed after it is placed before MahaRERA and the Authority passes a final order.

If conciliation between the parties does not succeed, such complaints will still have to be transferred back to MahaRERA. The transfer has to be done in a week so that an appropriate decision can be taken based on the respective case’s merits.