The Madhya Pradesh Real Estate Regulatory Authority (Madhya Pradesh RERA) has observed a steep fall in the number of complaints received from Indore region in the last two months, indicating the effective functioning of the regulatory authority. It has been observed that the number of complaints registered with the authority has considerably dropped to 60 as against more than 100 earlier per hearing.
Officials have shared that Indore gets the maximum number of complaints, followed by Gwalior and Jabalpur. Complaints from Indore region is heard thrice in a month by the regulatory authority while the body hears grievances for Gwalior and Jabalpur just once a month. Majority of cases in Indore are pertaining to delayed possession, unfulfilled promises and lack of development.
Talking on the sidelines, the regulatory authority has recently served a notice to an Indore-based builder for failing to keep his promises even after receiving 80 percent of the total payment. The regulatory body in its notice has asked the developer to fulfill the promises made to consumers failing which, the authority would not register their future projects or grant an extension for existing projects.
Of the total 45 complaints received by the State regulator against the said project, it directed the promoters of the project to return the money to customers. As of date, more than a dozen customers have received payment from the promoter.
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